Terms & Conditions

This website is owned and operated by DoddleCreation Ltd, Suite 56 Basepoint Business Centre, Winnall Valley Rd, Winchester SO23 0LD. Company Reg No 08888127.

If you need to contact us, please e-mail us at hello@doddlebags.com

The terms below will apply to any contract for the sale of our products.

Placing an order

Orders can be made through our website or by telephone (03333 583 685). 

Please see our FAQs for how to make a purchase.

We will confirm our acceptance of your order by sending you an email that confirms that the products have been dispatched.


Payment is taken at the time of order by our secure payments provider Stripe and can be made using PayPal, Discover, MasterCard, Visa and American Express. www.doddlebags.com will be shown against your purchase on your card statement.

All prices are inclusive of VAT.


All products shown are subject to availability. In the unlikely event that the product you have chosen is not available, we will inform you via e-mail/telephone and offer you the option of choosing another product or cancelling your order. Should you decide to cancel your order a full refund will be credited to your original card details.


We aim to provide a quick and hassle free delivery service. Our delivery charges and options are listed here.

We will endeavour to process, pack and dispatch your DoddleGoodies within 48 hours, although this may not always be possible during busy periods. Therefore please allow five working days for your DoddleDelivery.

Cancelling an order

You have the right to cancel your order within 14 days of placing it. Please e-mail info@doddlebags.com if you would like to cancel your order. If the products have already been despatched you will be required to return the items as per our returns policy.


If you are not happy with your purchase, please return your DoddleProduct within 14 days, and in its original packaging, to the following address: 

Unit 402,

Milton Keynes Business Centre,

Foxhunter Dr,

Linford Wood,



Upon receipt we will refund the price of the DoddleProduct to your original card details or exchange it for another, depending on your instructions. Please note that we are unable to reimburse the cost of postage unless the product is faulty.

This return policy does not affect your statutory rights.

Legal statement

Every care has been taken to describe our products accurately. The images of the products on our website are for illustration only. Although we have made every effort to display the colours accurately, we cannot guarantee that your device’s display of the colours accurately reflect the colour of the products. Your products may vary slightly from those images.

We reserve the right to increase our prices.

If customers outside the UK choose not to pay any applicable import taxes, we reserve the right to charge any additional costs incurred by DoddleShop to you.

DoddleCreation Limited cannot accept liability for failure to comply with specific instructions noted on the packaging.

DoddleCreation Limited’s total liability due to a complaint arising shall not exceed the price of the order in question.


DoddleBags™, DoddleSpoon™ and DoddleBrush™ are registered trademarks. We trust that you will respect this registered protection and will not attempt to copy our designs in any way.

The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited without permission.

Links to other sites

We may, on occasion, provide links to external web sites. Whilst we make every effort to provide you with links to high quality, reputable sites, the content of these sites is not under our control. When you click through to these sites you leave the area controlled by DoddleCreation Ltd. We cannot therefore accept responsibility for any issues arising in connection with either their use of your data, the site content or the services offered to our users by these sites.

Your personal information

We will only use your personal information in accordance with our privacy policy, which can be found here.

Variation in terms

We may revise these terms from time to time. Every time you order products from us, the terms in force at that time will apply to the contract between you and us.

Law and territory

These terms and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our terms have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.